Vista on my HP Compaq 6710b doesn’t recognize inserted CD/DVD

Syed Muhammad Numan — Wed, 06 Jan 2010 07:27:08 +0000

I am running a 64 bit Vista on my Compaq 6710b computer. It was running perfectly fine. Lately, one day it started refusing to read my cd/dvds that I insert in the drive ( my one is D: ).

As usual, by ‘googling’ I found the following helps:

Article at techarena forums: DVD Drive E: Drive disappearing from Vista Home Premium 64
Another article at techarena forums: Disappearing DVD drive–not an upper or lower filter issue
Microsoft Support(kb-939052) on: When you insert a CD or a DVD, Windows Vista may not recognize the disc
Microsoft Support(kb-929461) on: The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

Deleting the UpperFilters and LowerFilters as mentioned in Microsoft Support kb-929461 didn’t help the drives, rather created more problems of totally eliminating the drives from the face of the explorer window

Nevertheless,even with the other helps above, I haven’t got the solution to my problem yet! Help me, if anyone can. please!

b b b » Upper-Lower-Filters

Vista on my HP Compaq 6710b doesn’t recognize inserted CD/DVD